RESUMAVEN

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2026

1. Introduction

Resumaven ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume and cover letter building service.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Professional details you add to your resumes and cover letters, including work history, education, skills, and contact information
  • Payment Information: Billing details when you subscribe to premium plans (processed securely by our payment providers)
  • Communications: Information you provide when contacting our support team

We automatically collect certain information when you use our Service:

  • Usage Data: How you interact with our Service, features you use, and time spent on the platform
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your subscription
  • Generate and store your resumes and cover letters
  • Provide AI-powered suggestions and content optimization
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our Service (e.g., hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data storage practices

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged into your account
  • Remember your preferences
  • Analyze how our Service is used
  • Improve our Service and user experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@resumaven.com